TRUE POWER LLC
Effective Date: November 5, 2010
What information about me is collected on the True Power Site?
Does True Power collect information from children under 13 years of age?
What does True Power do with the information it collects?
When does True Power disclose information to third parties?
Is the information collected on the True Power Site secure?
What choices do I have regarding the collection, disclosure and distribution of personally identifiable information?
Can I update or correct my personally identifiable information?
Who do I contact if I have any privacy questions?
WHAT INFORMATION ABOUT ME IS COLLECTED ON THE SITE?
Personally Identifiable Information
Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, email address, telephone number, and billing and credit card information.
Non-Personally Identifiable Information
Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age or gender). Non-personally identifiable information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the True Power Site.
We collect personally identifiable information from you if you voluntarily submit the information to us. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of your use of the True Power Site.
Registering to Use the True Power Site and in the Course of Using the True Power Site.
You may be required to establish an account on the True Power Site in order to purchase True Power products or to take advantage of certain features of the True Power Site. If so, if you wish to establish an account you will be required to provide us with information (including personally identifiable information) such as your name, postal address and email address. You may also be asked to provide us with information (including personally identifiable information) such as your name, postal address and email address if you enter a contest or sweepstakes or participate in another site feature. We may also receive personally identifiable information about you from third parties providing credit and debit card authorization and fraud screening services as part of the registration process. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments or by responding to a survey or other communication from us.
Cookies and Action Tags.
We may collect non-personally identifiable information passively using “cookies” and “action tags.”
In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display or serve advertisements on the True Power Site or to collect non-personally identifiable information in order to provide advertising-related services. In the course of serving advertisements on this website, our third-party advertisers may place or recognize unique cookies on your browser.
You do not have to accept cookies to use the True Power Site. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. While you are not required to accept our cookies to access the True Power Site, if you reject cookies, certain products, offerings, features, or resources of the True Power Site may not work properly and you may experience some loss of convenience.
"Action tags," also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the True Power Site, including advertisements, or email sent on our behalf, may contain action tags.
By using cookies and action tags together, we are able to gain valuable information to improve the True Power Site and measure the effectiveness of our advertising and marketing campaigns. We do not disclose any of your personally identifiable information to our advertising partners.
We may also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the True Power Site. This information may be used to analyze trends, to administer the True Power Site, to monitor the use of the True Power Site, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the True Power Site and evaluating the True Power Site in general.
DOES TRUE POWER COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
We are committed to protecting the privacy of children. The True Power Site is not designed for or directed to children under the age of 13. In fact, to purchase any items on the True Power Site, you must be at least eighteen (18) years of age or the applicable state age of majority. We do not collect personally identifiable information from any person we actually know is under the age of 13.
WHAT DOES TRUE POWER DO WITH THE INFORMATION IT COLLECTS?
In general, we use the information collected on the True Power Site to provide the True Power Site to you and process your transactions, to contact you for customer service and billing purposes, to administer a contest, promotion or other site feature, to help us understand who uses the True Power Site, and to improve the True Power Site.
We may use your information to send you a welcoming email that may confirm your user name and password. If you “opt-in,” we may send you electronic newsletters, contact you about True Power products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding True Power products and the True Power Site or, if applicable, about your billing account status.
We may also use the information gathered on the True Power Site to perform statistical analysis of user behavior or to evaluate and improve the True Power Site. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the True Power Site.
WHEN DOES TRUE POWER DISCLOSE INFORMATION TO THIRD PARTIES?
Laws and Legal Rights.
Third Parties Generally.
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of the True Power Site. For example, we might inform third parties regarding the number of unique users who visit the True Power Site, the demographic breakdown of our registered users of the True Power Site, or the products and/or services purchased using the True Power Site and the vendors of such products and services. The third parties to which we may provide this information may include potential or actual advertisers, providers of products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.
We may employ independent contractors, vendors and suppliers (collectively, "Outside Contractors") to provide specific services and products related to the True Power Site, including (without limitation) hosting and maintaining the True Power Site, developing applications for the True Power Site, providing e-mail services, and providing sales referrals. In the course of providing products or services to us, these Outside Contractors may sometimes have limited access to information collected on the True Power Site, including your personally identifiable information.
Third Party Sellers.
Sale of Business.
IS THE INFORMATION COLLECTED ON THE SITE SECURE?
We want your information (including personally identifiable information) to remain as secure as possible. We strive to provide secure transmission of your information from your computer to our servers through industry-standard techniques.
Notwithstanding the above commitments to protect your information (including personally identifiable information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
CAN I UPDATE OR CORRECT MY PERSONALLY IDENTIFIABLE INFORMATION?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably practicable.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
By email: firstname.lastname@example.org
or at 888/987-8797